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Human Resources Support Services (HRSS)

HR Support Services (HRSS) provides specialized human resource services for various units across campus. HRSS partners work both remotely and onsite in the Facilities Complex on East Dean Keaton, on the 3rd floor of the FC1 building. Walk-ins are welcome and appointments preferred by using the HRSS Service Portal, or by calling 512-471-5466.  

For support with:

  • Timesheet/ Workday questions
  • Posting jobs in Workday
  • New hire processing
  • Assignment changes
  • Overtime pay-outs
  • Separations and separation pay-outs
  • Family Medical Leave (FML)
  • Sick Leave Pool (SLP)
  • Guidance on university policies and practices
  • Personnel records
  • Process Worker’s Compensation Insurance (WCI) First Reports of Injury for all instances of work injuries/illnesses
  • Process Return To Work (RTW) modified duty assignments for WCI or personal injuries/illnesses


The HR Business Partnerships Team in People & Talent provide the following support. Appointments are required for employee relations consultations.

  • Performance management and corrective action processes
  • Advise on employee rights and resources
  • Refer to other campus administrative offices, as appropriate
  • Departmental trainings on employee relations topics such as Performance Management, Corrective Action, Performance Evaluations, University Resources, etc.