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Human Resources Support Services (HRSS)
Visit the HRSS Service Portal
HRSS Service Portal

HR Support Services (HRSS) provides specialized human resource services for various units across campus. HRSS partners work both remotely and onsite in the Facilities Complex on East Dean Keaton, on the 3rd floor of the FC1 building. Walk-ins are welcome and appointments preferred by using the HRSS Service Portal, or by calling 512-471-5466.  Employee Relations Specialists are available by appointment only for video conferencing and in-person assistance. 

HRSS Processing Team

For support with:

  • Timesheet/ Workday questions
  • Posting jobs in Workday
  • New hire processing
  • Assignment changes
  • Overtime pay-outs
  • Separations and separation pay-outs
  • Family Medical Leave (FML)
  • Sick Leave Pool (SLP)
  • Guidance on university policies and practices
  • Personnel records

HRSS Employee Relations Team

For support with:

  • Performance management and corrective action processes
  • Advise on employee rights and resources
  • Refer to other campus administrative offices, as appropriate
  • Process Worker’s Compensation Insurance (WCI) First Reports of Injury for all instances of work injuries/illnesses
  • Process Return To Work (RTW) modified duty assignments for WCI or personal injuries/illnesses
  • Departmental trainings on employee relations topics such as Performance Management, Corrective Action, Performance Evaluations, University Resources, etc.