About Us

HR Support Services (HRSS) provides specialized human resource services for various units across campus. HRSS staff work both remotely and onsite in the Facilities Complex on East Dean Keaton, on the 3rd floor of the FC1 building. Walk-ins are welcome and appointments preferred by using the HRSS Service Portal, or by calling 512-471-5466.  

Our Mission

In the spirit of continuous improvement and collaboration, Human Resources Support Services strives to provide consistent, accurate, and timely services in support of our customers and their human resources needs.

Our Motto

"Working together, finding solutions"

Our Services

  • Recruiting and job postings
  • Position reclassifications
  • Assignment changes
  • Family Medical Leave (FML) 
  • Sick Leave Pool (SLP)
  • Return to work letters                                        
  • Records retention
  • Timekeeping
  • Hourly and overtime payroll
  • New hire processing
  • Personnel separations, including exit interviews
  • Workers Compensation Insurance (WCI)

Corrective action, performance management, and employee relations support is provided by the HR Business Partnerships Team in People & Talent. To reach the HR Business Partnerships team, email hr-bp@austin.utexas.edu. You may also submit a request for employee relations consultation using the HRSS Service Portal and that will route to the HR Business Partnerships Team. 

Our Organization